Solving ME Help Center Issues


From the files of Koldbear  (R.I.P.)

Make sure the files below are in the "C:\Windows\PCHealth\Helpctr\Binaries" folder.

  1. BRPINFO.DLL
  2. HCAPPRES.DLL
  3. HCUPDATE.EXE
  4. HELPCTR.EXE
  5. MARSCORE.DLL
  6. MSINFO32.DLL

To re-register the Help Center.
Click START and Run... helpctr -regserver
Note the <space> between r & -.

Unable to Start Windows Me Help After Using the EasyCleaner "Clean Registry" [274264]
http://support.microsoft.com/default.aspx?scid=kb;en-us;274264
Download the easy vbs fix from Doug Knox's web site.
http://www.dougknox.com/winme/scripts_desc/fixwinmehelp.htm


Error MessagC: The Initialization of the Help Center Failed; [274736]
http://support.microsoft.com/default.aspx?scid=kb;en-us;274736

Cannot View the Windows Me Help and Support PagC: [276995]
http://support.microsoft.com/default.aspx?scid=kb;en-us;276995
NotC:  If you have IE6 extract msxml3.dll, rather then msxml.dll.

Error Message When You Quit the Help and Support Tool
Helpctr has caused an error in MSHTML.DLL. [269244]
http://support.microsoft.com/default.aspx?scid=kb;en-us;269244

Blank pages have been associated with the loss of certain registry keys.
Blank Pages in Windows Me Help and Support; [275651]
http://support.microsoft.com/default.aspx?scid=kb;en-us;275651

Control Panel, Help, and System Restore Are Empty or Partially Empty; [309663]
http://support.microsoft.com/default.aspx?scid=kb;en-us;309663

(For error number 2147143679 or 2147024891)
Install latest version of MDAC 2.7
MDAC (Microsoft Data Access Components)
http://www.microsoft.com/data/download.htm

(Another possible fix for error 2147024891 appearing after uninstalling/reinstalling PCHealth)
Installing the latest JET package.
http://download.microsoft.com/download/f/e/f/fefd6ea9-e5d8-4edf-810d-924f7d1d2de4/Jet40SP7_WMe.exe)
Or
http://www.microsoft.com/downloads/details.aspx?FamilyID=fea50f92-923b-4f11-934d-5b6668598060&DisplayLang=en

Download the Microsoft JVM v.3810 from
http://www2.whidbey.net/djdenham/VM.htm
(This version includes the Q329077 Security patch.)

"Helpctr has caused an error in OLE32.DLL. Helpctr will now close."
1. Try a System Restore.
2. If #1 doesn't work, then try:
START/Run...  SCANREG /RESTORE
Note the <space> between G & /.
Choose a Restore point before the error occurred.