Windows Help Desk

This page contains the links to information that applies to all versions of Microsoft Windows.  Soon there will be a table at the top with links to the various sections on this page.  If you do not find the answer you need on this page then try the individual versions from the menu and don't forget the Microsoft News Groups.  If you are new to News Groups please read how to use them. On the menu, go to Resources > Using News Groups.  Much of the time the information you need can be found by using the Microsoft Knowledge Base.

All you need to know About.......

Dll files

Stack faults

System resources

The Recycle bin

Windows Registry

Fragmented files and folders


Slow Computer?

The leading cause

Startup items

Office Fast Find indexer

When opening folders

Seeking a floppy drive

When you defrag your drives



Specific Problems and Issues

Can't Access Display Properties

Windows Explorer left pane is missing

Scandisk runs each time that Windows starts

RPC Stub Errors

Wrong symbols on the title bar

SendToDesktop shortcut is missing

Icons are missing or incorrect

Windows Update issues

Windows Setup errors

USB Device not recognized after returning from standby

CD and CDRW drives do not appear

Problems with fast processors


Windows Crashes  (You must be joking)

The Blue screen of death (BSOD)

BSOD when opening a folder


How To......

Clean Boot Windows (and why you should) Prevent the Logon Dialog from appearing
Defragment your hard drives Create a boot disk from DOS
Restore "My Documents" folder to the desktop Automatically configure IP addressing
Add the Windows 2000 color scheme to Win 9x Recover your Windows Product Key
Run Windows components using command line switches Clean up that start menu mess
Prevent users from bypassing the logon dialog Change the Computer Name or Organization



Invalid Page Faults
For an explanation of Invalid Page Faults see this description.

In module

Occurs when



General Protection Faults

What are they?

In general, there are four types of errors that will cause this type of fault to be reported.

In some versions of  Windows each of these errors is reported as a "general protection fault". In other versions, the errors may be reported by other names such as "Unrecoverable Application Error" (Windows 3.x), "Illegal operation" (Windows 9x) and "This application needs to close" (Windows XP).