Opening a new browser window crashes Internet Explorer^®

If you've ever gotten an error when opening a new window, in all likelihood, you probably have an incorrect setting on one of your registry keys.

If the registry key is not set properly, you will get the following error;

"Microsoft Internet Explorer. There was an internal error and one of the windows you were using will be closed. It is recommended that you save your work, close all of your programs, and then restart the computer."

The error can be caused by an incorrect setting in the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamMRU
To fix this, you will need to delete all the values in two registry keys. Before you do, make sure you have backed up your registry. Also note that these registry keys use Compaq's Safety and Comfort Guide software, so your Compaq computer may stop working after you make these changes.

Start the registry editor by clicking Start then Run and typing regedit.
Click OK.
Navigate to;
HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamMRU
Delete all the values in the right-hand pane except {Default}.

Navigate to;
HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams and do the same.

Visitors to this page since April 05, 2006